For UEFA EURO 2020 access information, please click here.

Stadium name: Allianz Arena

Club: Bayern Munich

Address: Werner-Heisenberg-Allee 25, 80939 München, Germany

Club website: https://fcbayern.com/en

Disability Access Officer (DAO) details

DAO name: Kim Krämer

Phone number: +4993847369051

Email: Rollwagerl 93 e.V / Kim Krämer - [email protected]

Disabled Supporters Association (DSA) details

DSA name: Rollwagerl 93

Phone number: contact Kim Krämer on +49(0)93847369051

Email: [email protected]

Website: www.rollwagerl.de

Getting to the stadium

Train: The vast majority of S-Bahn stations in Munich are accessible.

Bus: ----------

Air: The closest international airport is Munich Airport.

Metro/Tram: Take S-Bahn line S1, S4, S6 or S8 in direction Ostbahnhof to stop Marienplatz. From there continue with U6 in direction Garching-Forschungszentrum to stop Fröttmaning.

There is a barrier-free route from Fröttmaning to the stadium. Lifts and escalators are available at the south end of the platform.

Taxi: ----------

For more information (in German), please visit https://www.barrierefrei-ins-stadion.de/club/fc-bayern-munchen.

Accessible parking and drop-off/pick-up points

Accessible parking is available and located less than 25m from the main stadium entrance.

A blue badge (EU model) is required to park there. Parking spaces are stewarded.

Ticketing

For more information about buying a ticket, contact the club directly.

Entering the stadium

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Stadium map

Spectator viewing areas

Wheelchair User spaces: 227, located in the West stand (sections 135-136 and 101-108) and East stand (sections 116-126).

Sightlines are good, seats are sheltered, and there are no obstructed views.

The club provides a complimentary ticket for Personal Assistants, and they can be seated behind the wheelchair user.

Easy Access seating spaces: 923 seats available for ambulant disabled fans, located in sections 108 and 215 of general allocation.

Sightlines are good, seats are sheltered, and there are no obstructed views.

Complimentary tickets for Personal Assistants are not provided.

Home and away fans sit together.

Other areas: 20 spaces available for blind and partially sighted supporters, situated in Section 108 of general allocation.

Spaces are not sheltered.

Accessible concessions

Accessible refreshment kiosks with lowered counters are available, situated 15m from the disabled supporters area.

Accessible toilets

There are 19 accessible toilets that can be accessed with the Euro Scheme key located near the wheelchair user area.

There are accessible toilets outside the stadium close to the accessible parking area.

Toilets have level access, grab rails, and sufficient space for a wheelchair user and Personal Assistant.

Accessible services

The club provides an audio-descriptive commentary service and 20 headsets can be borrowed from the club. Proof of disability will be used as a deposit.

Since October 2016, the club has offered 20 spectacles with subtitles, as well as an smartphone app for deaf and hard of hearing fans. These two aids transport all verbal content from the stadium announcer, including safety instructions and advertising. For further information, please contact the club directly.

The stadium does not permit guide dogs.

The club provides stadium tours for wheelchair users that cost 10 EURO, running on a Thursday and Sunday at 2pm from in front of the Allianz Arena shop. More info at https://allianz-arena.com/de/touren-und-fcb-erlebniswelt/arena-touren/handicapped-tour.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

 

Wheelchair user area                                                         Sightlines from accessible seating area

Accessible seating area

 

Last Updated: ----------

The above information was provided by the club and has not been verified by CAFE. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].