Stadium name: Selhurst Park

Club: Crystal Palace

Address: Holmesdale Road, London, SE25 6PU

Club website: https://www.cpfc.co.uk/

Disability Access Officer (DAO) details

DAO name: Pam Groves

Phone number: 02087686080

Email: [email protected] 

Disabled Supporters Association (DSA) details

DSA name: ----------

Phone number: ----------

Email: ----------

Website: ----------

Getting to the stadium

Train: National Rail have published links to the nearest stations to sporting venues including Crystal Palace. Click here for more information.

Bus: ----------

Air: ----------

Metro/Tram: ----------

Taxi: ----------

Click here for travel information from Croydon Council. 

Click here for travel information from Bromley Council. 

Crystal Palace offer accessible travel for disabled supporters to away games. Disabled fans are accommodated on the clubs Travel Coaches. For more information please contact [email protected]. 

Accessible parking and drop-off/pick-up points

There is no club car park. Car Parking is available in dedicated disabled parking bays in Sainsbury's Car Park on a first come first served basis. Drop off could be arranged through council transport services and below are links to both Croydon and Bromley council.

Ticketing

For accessible ticket enquiries, email [email protected] or tel. 08712000071. 

Entering the stadium

There is ramped access to the clubs main reception along with an Accessible Fanzone.

Stadium map

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Spectator viewing areas

Wheelchair User spaces: 128. 

Home supporters have 99 spaces for wheelchair users available to them, and these can be found on a raised platform in the Holmesdale Road Stand, Arthur Wait and front of the Main Stand.

29 spaces are available for Away wheelchair users and can be found on a raised platform in the Arthur Wait and Whitehorse Lane.

Disabled supporters can sit anywhere but the club recommend block Y of the Arthur Wait Stand or block A of the lower Holmesdale Road Stand.

Easy Access seating spaces: 289. 

Other areas: ----------

Accessible concessions

The club shop is accessible for all fans and does have a low level serving counter.

Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible. There is a waiter service for refreshment orders if required.

Accessible toilets

Both home and visiting disabled supporters have access to toilets in the Arthur Wait Stand where there is a radar automatic toilet entry system in place. There is a spare key with the Disability Liaison Steward who is on hand to assist you if needed. Ambulant accessible toliets can be found across the stadium. The club also provide a full sized accessible changing room and a second smaller accessible changing room.

Accessible services

Match radio commentaries are available via 12 headsets, this is run by Volunteers and is heard all over the Stadium with Ear pieces and is transmitted to the Local Hospital.

The club provide a non pitch facing accessible sensory room and a second sensory room with a pitch view.

Facilities for assistance dogs are available on request.

The club do have hearing loops in all main parts of the stadium. Match radio commentaries are available via 12 headsets, this is run by Volunteers and is heard all over the Stadium with Ear pieces and is transmitted to the Local Hospital.

Useful publications and policies

For further information, please refer to ‘Access for All’ – the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience. The guide is available to download in multiple languages here.

Stadium photos

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Last Updated: Oct 2018

The above information was provided by the club to Level Playing Field (LPF), and has not been verified by CAFE or LPF. 

Fans comments

If you have visited this stadium before, CAFE invites you to HAVE YOUR SAY and share your matchday experience. Comments, photos and videos can be uploaded below, and you can upload anonymously if you would prefer.

Your comments are important and will assist other disabled fans planning to visit this stadium. There has also been a number of instances where disabled fans comments have directly led to a stadium or club improving its existing facilities and services.

If you wish to send more detailed feedback, you can download the CAFE matchday evaluation form here.

For further information, please contact CAFE at [email protected].